Chicago Lighthouse Offers Virtual Care During Pandemic

Apr 2nd, 2020


Contact: Aaron Baar
Senior Writer, The Chicago Lighthouse

(312) 997-3662


CHICAGO –Due to the need for our crucial low-vision services, The Chicago Lighthouse will start offering limited low-vision services through telehealth during the Coronavirus pandemic.

In accordance with Illinois’ current Shelter in Place order, The Lighthouse’s Sandy and Rick Forsythe Center for Comprehensive Vision Care, as well as its network of satellite clinics, have been temporarily closed until May 4. However, patients seeking to receive virtual care for optometry, occupational therapy, and psychological services may contact (312) 997-3686 during normal business hours to receive more information or to schedule an appointment virtually.

“Our patients’ health is of the utmost importance to us,” said Lighthouse President and CEO, Dr. Janet Szlyk. “Though virtual care visits cannot replicate the thorough examinations and services we can provide in-person, we can still answer questions for patients as well as offer some occupational therapy and psychological services, while still remaining at a safe social distance.”

The Chicago Lighthouse’s virtual care services can be provided through a text-based web portal, voice communication via telephone, or audio and visual consultations using a smartphone or computer. Optometrists will not be able to provide optical prescriptions or other in-depth services through virtual care, and those with ocular emergencies should contact their local hospital emergency room.

Though Medicare and most large insurance companies have indicated they will cover virtual visits through the current public health crisis, clients are advised to check with their providers to ensure coverage. Patients should be advised that the nature of virtual care visits is limited and are not intended to replace in-person visits, which will resume once the current public health crisis has abated.

About The Chicago Lighthouse

Serving the blind, visually impaired, disabled, and Veteran communities through innovative education, rehabilitation, employment, assistive technology, and other programs, The Chicago Lighthouse is one of the nation’s most comprehensive social service organizations. For additional information, visit our website at





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